Privacy Policy
Effective Date: 5/26/2023

Welcome to Divine Acupuncture and Wellness ("we", "our", or "us"). We are committed to protecting your privacy and ensuring your personal information is handled with care and integrity. This Privacy Policy explains how we collect, use, and protect your information when you visit www.divine-acupuncture.com or use our services.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, phone number, email address, billing address, and health-related data submitted through booking forms or consultations.

  • Health Information: Information necessary to support your care and wellness.

  • Payment Details: Collected through secure third-party processors (e.g., Stripe, Square). We do not store credit card information.

  • Technical Data: IP address, browser type, and usage behavior (collected via cookies or analytics tools).

2. How We Use Your Information

We use your information for:

  • Appointment scheduling and care coordination

  • Client communication and support

  • Wellness education and optional promotional offers

  • Internal operations and improvements to our services and website

We do not share your personal or mobile information with third parties for marketing or promotional purposes under any circumstances.
Mobile information collected for SMS communications will not be shared with third parties for marketing purposes.
We do not transfer, share, or disclose your personal data to any external organizations under any circumstances.

3. Text Messaging (SMS) Policy

By submitting your information through our website or intake forms, you consent to receive SMS/text messages from Divine Acupuncture and Wellness.

  • Types of Messages: Appointment reminders, scheduling updates, wellness check-ins, and occasional promotional offers.

  • Message Frequency: Message frequency may vary, but you can expect up to 4 messages per month.

  • Message and Data Rates: Message and data rates may apply depending on your mobile carrier.

  • Unsubscribe/Help: Text STOP to opt out. Text HELP for assistance.

We will never send spam. All messaging is related to your wellness care and relationship with our clinic.

4. Data Protection and Safeguards

We implement strict administrative, technical, and physical safeguards to protect your information:

  • Secure access controls limit data to authorized personnel only

  • Regular internal audits are conducted to prevent unauthorized access, sharing, or misuse

  • Data transmission is encrypted where applicable

5. Cookies and Analytics

We use cookies to enhance your experience, track user behavior, and improve our services. You may adjust cookie settings through your browser.

We may use tools like Google Analytics to understand site activity. These do not collect personally identifiable information and are used for internal improvements only.

6. Children's Privacy

Our website and services are not intended for individuals under the age of 13. We do not knowingly collect data from children.

7. Your Rights

You may request to:

  • Access or correct your personal data

  • Withdraw consent from marketing or communication

  • Request deletion of your data where applicable by law

To exercise any of these rights, email us at: info@divine-acupuncture.com

8. Changes to This Policy

We may update this Privacy Policy to reflect changes in laws or our services. The latest version will always be posted here with the revised date.

9. Contact Us

Divine Acupuncture and Wellness
1135 W C 48, Bushnell, FL 33513
Email: info@divine-acupuncture.com
Phone: 352-603-0333
Website: www.divine-acupuncture.com